Audacity Support
  • Audacity Support
  • Audacity Basics
    • Downloading & installing Audacity
    • Installing FFmpeg
    • Recording your voice with a microphone
      • Setting recording and playback levels
    • Recording desktop audio
    • Editing audio
    • Saving and exporting projects
    • ☁️Sharing audio online
    • Customizing Audacity
      • Using themes
      • Installing plugins
      • Effect Presets
    • Keyboard shortcuts
  • Repairing Audio Recordings
    • Noise reduction & removal
    • Re-recording a section
    • Removing clicks & pops
  • Audio Editing
    • 🆕Using master effects & realtime effects
    • Making crossfades
    • Speeding up and slowing down audio
    • Changing pitch
    • Mixing and panning tracks
    • 🆕Reducing dynamic range (Compressor / Limiter)
    • Splitting a recording into separate tracks
    • Loudness Normalization
    • Macros
      • Manage Macros
      • Macros Palette
      • Macros Examples
    • Audiobook Mastering
  • Music
    • 🆕Enabling music view
    • Aligning music to beats and bars
    • Working with audio loops
      • Making audio loops
    • Isolating or removing vocals from a song
  • Audio Analysis
    • Spectral analysis
  • Troubleshooting
    • Troubleshooting overview
    • Error codes
      • Error -9996: Invalid Device Error
      • Error -9997: Invalid Sample Rate
      • Error -9998: Invalid number of channels
      • Error -9999: Unanticipated Host Error
      • Error opening sound device
      • Error opening recording device
      • Error: Audacity failed to read a file in C: and Error: Failed to Open Database File
      • Error Audacity did not recognize the type of this file
      • Error: The Audacity IPC server failed to initialize
      • Error code=12: cannot allocate memory (macOS)
      • Error: Missing Plugins
      • Error FFmpeg:1008
      • Installation exit codes
    • Recovering corrupted projects
      • Recovering corrupted projects in legacy Audacity versions
    • Common troubleshooting steps
    • Solving recording problems
      • Audacity is not detecting the audio device I just connected
      • Audacity is not playing back what is being recorded
      • Delay and echoes when recording
      • Crackles, pops and distortion in the recording
      • Vertical red lines in the recording
      • Recording volume slider cannot be moved
      • Audacity records silence when using a Bluetooth headset as a recording device
      • Only the left channel is recording
      • Recording dropouts, gaps, skips and glitches
      • Latency Compensation
    • Solving other problems
    • Resetting Audacity
    • Uninstalling OpenVINO models
    • Missing features
  • Special uses
    • Info for Visually Impaired Users
    • Info for System Administrators
  • Community
    • Contributing to Audacity
      • Making Tutorials and User Guides
        • Style Guide
        • Editing through GitHub
        • Gitbook Markdown syntax
        • TODO
          • Untitled
          • ASIO in Audacity
          • Synchronizing Tracks
            • Keeping Tracks Synchronized
          • Using Macros to Automate Frequent Tasks
          • Using looping Playback
          • Mastering for Audio Books
          • How to use Audacity
          • Working with Tracks
      • Developing Audacity
      • Translating Audacity
      • Answering user questions
      • Testing the latest features
      • Finding & testing plugins
      • Credits & License
    • 💬Discord
    • 💬Forum
  • Additional resources
    • 📄Changelog
      • Audacity 3.7
      • Audacity 3.7.1
      • Audacity 3.7.2
      • Audacity 3.7.3
      • Audacity 3.7.4
      • Older versions
        • Audacity 1.x
        • Audacity 2.x
          • Audacity 2.0.0
            • Audacity 2.0.1
            • Audacity 2.0.2
            • Audacity 2.0.3
            • Audacity 2.0.4
            • Audacity 2.0.5
            • Audacity 2.0.6
          • Audacity 2.1.0
            • Audacity 2.1.1
            • Audacity 2.1.2
            • Audacity 2.1.3
              • New features in Audacity 2.1.3
              • New features in Audacity 2.1.3 - Appendix
          • Audacity 2.2.0
            • New features in Audacity 2.2.0
            • New features in Audacity 2.2.0 - Appendix
            • Audacity 2.2.1
              • New features in Audacity 2.2.1
            • Audacity 2.2.2
              • New features in Audacity 2.2.2
          • Audacity 2.3.0
            • New features in Audacity 2.3.0
            • Audacity 2.3.1
              • New features in Audacity 2.3.1
            • Audacity 2.3.2
              • New features in Audacity 2.3.2
            • Audacity 2.3.3
              • New features in Audacity 2.3.3
          • Audacity 2.4.0
            • New features in Audacity 2.4.0
            • Audacity 2.4.1
              • New features in Audacity 2.4.1
            • Audacity 2.4.2
              • New features in Audacity 2.4.2
        • Audacity 3.0
          • New features in Audacity 3.0.0
          • Audacity 3.0.2
            • New features in Audacity 3.0.2
          • Audacity 3.0.3
            • New features in Audacity 3.0.3
          • Audacity 3.0.4
            • New features in Audacity 3.0.4
          • Audacity 3.0.5
        • Audacity 3.1
          • Audacity 3.1.1
          • Audacity 3.1.2
          • Audacity 3.1.3
        • Audacity 3.2
          • Audacity 3.2.1
          • Audacity 3.2.2
          • Audacity 3.2.3
          • Audacity 3.2.4
          • Audacity 3.2.5
        • Audacity 3.3
          • Audacity 3.3.1
          • Audacity 3.3.2
          • Audacity 3.3.3
        • Audacity 3.4
          • Audacity 3.4.1
          • Audacity 3.4.2
        • Audacity 3.5
          • Audacity 3.5.1
        • Audacity 3.6
          • Audacity 3.6.1
          • Audacity 3.6.2
          • Audacity 3.6.3
          • Audacity 3.6.4
    • Audacity Plugins
Powered by GitBook
LogoLogo

Get Audacity

  • Home
  • Download

Contribute

  • Tutorial makers
  • Translators
  • Testers
  • Developers

Audacity Help

  • Help & Tutorials
  • Manual
  • Help Forum

Resources

  • Plugins
  • Share your audio
  • Muse Hub

© Muse Group & contributors. Contents licensed under the Creative Commons-Attribution 4.0 license.

On this page
  • Rescan audio devices
  • Recording and Playback Levels
  • Privacy permissions
  • Enable the microphone
  • Update sound device drivers and firmware
  • Check physical connections
  • WASAPI and USB devices

Was this helpful?

Edit on GitHub
Export as PDF
  1. Troubleshooting

Common troubleshooting steps

PreviousRecovering corrupted projects in legacy Audacity versionsNextSolving recording problems

Last updated 1 year ago

Was this helpful?

Rescan audio devices

If Audacity shows you an error message when trying to record or playback audio start using Transport > Rescan Audio Devices to update the list of devices.

After rescanning audio devices try selecting a different host using the Audio Setup button and make sure the desired device is selected as your Recording or Playback Device

If the error is still present try changing the Project Rate to a different value. This can be done via Audio Setup -> Audio Settings -> Project Sample Rate. Common values are 44100 and 48000.

Recording and Playback Levels

Verify that the Recording Meter Toolbar and the Playback Meter Toolbar sliders are set to an appropriate level. Place the mouse cursor over the meter and Audacity will display the corresponding level

Privacy permissions

Some operating systems may block access to the microphone for untrusted apps. You need to allow microphone access for Audacity in order to record.

  1. Open Settings

  2. Go to Privacy or Privacy & Security

  3. Go to Microphone

  4. Toggle on Microphone Access, Allow apps to access your microphone, and, if available, Let desktop apps access your microphone

  1. On your Mac, choose Apple menu > System Preferences then click Security & Privacy in the left-hand menu and the click the Privacy tab.

  2. Click Microphone in the left-hand menu.

  3. Select the checkbox next to an application (Audacity) to allow it to access the microphone.

If you have installed Audacity as a Snap or Flatpak, you may need to go to the System settings > Application settings

Enable the microphone

If your microphone is not listed under the Audio Setup > Recording Device dropdown, select Transport > Rescan Audio Devices to refresh the list of recording devices. If it still doesn't appear after rescanning it could be disabled in your operating system audio settings. You need to enable it in order to record.

  1. Open the Sound control panel and select the Recording tab

  2. Make sure that Show Disabled Devices is selected

  3. Look for your microphone and Enable it

After enabling your microphone use the Audacity Transport - Rescan Audio Devices option to update the list of available devices.

No instructions for macOS are available at this time.

No instructions for Linux are available at this time.

Update sound device drivers and firmware

It is recommended to update drivers for audio devices you are using. The way to do that depends on the specific device but in general it is recommended to visit the manufacturer support website.

Some audio devices install a complementary application that provides options to check for firmware and driver updates.

Using Windows Device Manager

Windows users can try to manually update drivers using Device Manager, before looking for drivers on the Internet. This is easiest, but may not necessarily find the latest or most appropriate drivers.

  • Windows 10 / Windows 11: Right click the Start button and select Device Manager

  • Windows 8 / Windows 7 / Windows Vista: Click Start > Control Panel then using the "Category" view, click "Hardware and Sound", find "Devices and Printers" near the top of the screen then click on "Device Manager" (the last item in the list underneath). "Icons" views have a direct link to Device Manager, as does "Classic View" on Windows Vista only.

Then expand Sound, video and game controllers by clicking on the + sign, right-click over the sound device and click Update driver.

After the update (even if more recent drivers were not found), you should right-click over the device again, click Properties and then on the Driver tab to check the "Driver Provider". You don't want drivers from Microsoft - in most cases these are only generic drivers, not specifically matched to your hardware. This often leads to problems such as not being able to select the correct input, or recordings not being made correctly. These must be replaced with drivers made by the manufacturer of your hardware, so they are correctly matched to that hardware.

If you have now got updated non-Microsoft drivers, try them and see if your recording problem is solved.

Check physical connections

Use the Recording Meter Toolbar to check the audio level that Audacity is receiving from the selected Recording Device. Click on the microphone icon to Start/Stop monitoring the audio level.

If there is no level present on the meter check if the microphone is muted in your operating system audio settings:

You can also check if your device provides some physical control to mute or set the audio level.

If the controls on your device are properly set you should check the connections between the computer and the recording device.

WASAPI and USB devices

Due to a Windows limitation, you cannot use WASAPI on a USB device while listening back on an onboard audio card. Use MME or DirectSound instead, or use the USB device for both the input and output (if possible).

Error message when trying to playback audio
Refresh the list of devices
Try changing the Host
Recheck that the correct device is selected
Enabling Microphone using Windows Sound control panel
Using Device Manager to manually update drivers for an audio device
Recording Meter Toolbar displaying the audio level for a microphone
Check your operating system audio settings to check if the microphone is muted
USB Sound Card with Microphone Mute and Level controls
USB Interface with Microphone and Instrument gain controls